Privacy Policy

How We Utilise Your Information?

When you engage in a purchase from our store, we gather personal details such as your name, address, and email address as part of the transaction process.

Furthermore, as you navigate through our store, your computer's internet protocol (IP) address is automatically received to gather insights into your browser and operating system.

With your consent, we may also send you emails regarding our store updates, new products, and promotions.

Consent

How do we obtain your consent?

By providing your personal information to fulfill a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to us collecting and using that information for the specific purpose stated. For secondary purposes like marketing, we will either directly ask for your consent or provide you with an opportunity to decline.

How can you withdraw your consent?

Should you change your mind after giving consent, you can withdraw it at any time for us to contact you, or for the continued collection, use, or disclosure of your information, by contacting us at info@claywise.com.au

Disclosure

We may disclose your personal information if required by law or if you breach our Terms of Service.

Third-party Services

While third-party providers we engage with will only collect, use, and disclose your information as necessary to provide their services, some may have their own privacy policies concerning the information required for your purchase-related transactions. We suggest reviewing their policies to understand how your information will be handled.

Security

To protect your personal information, we implement reasonable precautions and adhere to industry best practices to prevent its loss, misuse, access, disclosure, alteration, or destruction. Credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Though no method of transmission over the Internet or electronic storage is entirely secure, we comply with all PCI-DSS requirements and implement additional industry standards.

We utilise cookies to enhance your browsing experience. You have the option to opt-out of cookies by adjusting your browser settings. Below are the cookies we utilize:

- session_id: Enables Shopify to store session information.
- shopify_visit: Utilized by our website provider’s internal stats tracker to record visits.
- shopify_uniq: Counts the number of visits to a store by a single customer.
- cart: Stores information about the contents of your cart.
- secure_session_id: Maintains a secure session.
- storefront_digest: Used to determine visitor access if the shop has a password.

Age Of Consent

By using our site, you affirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.

Changes To This Privacy Policy

We retain the right to amend this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. In case of significant changes, we will notify you here.

Questions And Contact Information

For further inquiries or to access, correct, amend, or delete any personal information, or to register a complaint, please contact our Privacy Compliance Officer at info@claywise.com.au